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Carolina's PicklePop

Policy

Cancellation & Refund Policy

Last updated September 13, 2026

This policy explains what happens if your plans change after you book with Carolina's PicklePop. It forms part of our Terms of Use. Please read it before you pay.

Confirmed bookings are final. Carolina's PicklePop does not give refunds. If you cannot make it, you may simply not use the slot — but the payment is not returned.

How a booking becomes final

  • When you pick a slot, it is held briefly so you can pay. During this hold, nothing has been charged and the slot is not yet yours.
  • You pay the club directly — usually by GCash, Maya or bank — using the reference shown on your reservation.
  • Your booking becomes confirmed and final once our staff verify the payment in the club’s own account. From that point, it is non-refundable.

If you can’t make it

Because payment is settled directly with the club and confirmed by staff, we are not able to reverse it. If you can no longer use a confirmed booking, your only option is to not attend. No refund, credit, or transfer is provided.

No-shows

If you do not arrive within the club’s grace period, your booking may be recorded as a no-show. Repeated no-shows may affect your ability to book in future, at the club’s discretion.

If the club cancels or reschedules

Occasionally the club may need to cancel or move a booking — for court maintenance, weather, safety, or events outside its control. If that happens, the club will contact you and make reasonable efforts to offer an alternative slot. Any make-good in this situation is arranged directly with the club.

Payment problems

If you believe you paid but your booking was not confirmed, or you were charged the wrong amount, contact the club as soon as possible with your reference number so it can be checked and put right.

How to reach us

For anything about a booking or payment, contact Carolina's PicklePop at hello@example.ph or +639170000000.

This policy is provided in good faith and is not legal advice. The club should confirm it matches its actual practice — including any goodwill it chooses to offer — and have it reviewed before opening.